Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies are commonly used across the internet and can help websites operate, understand how visitors use them and provide more relevant features.

Some cookies are stored only for the duration of a browsing session. These are generally deleted when you close your browser. Other cookies remain on your device for a longer period or until you delete them. The period for which a cookie remains active can depend on its purpose, your browser settings and the preferences you select.

We may also use technologies that perform functions similar to cookies, such as pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and these similar technologies collectively as “cookies”.

Why cookies matter

Cookies can help us remember your settings, keep parts of the website working, maintain security and understand general website activity. They may also help us identify technical problems, improve navigation and present information that is more suitable for your device or interests. Cookies do not automatically give us access to information stored on your device beyond the information associated with the cookie or related technology.

The cookies used on the website may serve different purposes. The specific cookies available can change as the website, its features and its service providers change. In general, cookies may be used for the following purposes:

• Strictly necessary cookies: These support essential website functions, security controls, account access processes and other features required for the website to operate. Where permitted by applicable law, these cookies may be used without a separate consent choice because the website may not function properly without them.
• Preference cookies: These remember choices such as language, region, display settings or other preferences. They can make future visits more convenient by reducing the need to select the same options again.
• Performance and analytics cookies: These help us understand how visitors use the website, including which pages are visited, how users move through the site and whether parts of the website are working as expected. The information may be used to improve performance, design and content.
• Security and fraud prevention cookies: These may help detect unusual activity, protect accounts, support identity and access controls, and reduce the risk of misuse or unauthorised activity.
• Advertising and marketing cookies: Where used and where permitted, these may help measure campaigns, limit repeated advertising, or make marketing content more relevant. These cookies may be placed by us or by service providers acting on our instructions.
• Third-party service cookies: Some website functions may be supported by third parties. Those providers may use cookies or similar technologies in accordance with their own privacy information and the instructions or permissions applicable to their services.

Cookies may collect information such as a device or browser identifier, approximate location derived from technical information, browser type, operating system, referring pages, pages visited, interactions with website features, dates and times of visits, and general technical information. Depending on the cookie and the way the website is used, this information may be connected with an account or other information held by us.

Cookies are not intended to replace responsible account security practices. You should use a secure password, protect access to your device and log out of your account when appropriate, particularly when using a shared or public device.

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept or reject categories of cookies that are not essential. Your choices may be remembered through a cookie or similar technology. If you clear your browser data, use another device or access the website through a different browser, you may need to make your choices again.

Browser controls

Most browsers allow you to view, block, delete or restrict cookies through their settings. You can usually find these controls in a browser menu under options such as “Privacy”, “Security”, “Settings” or “Site settings”. The steps differ between browsers and devices, so you should refer to the guidance provided by the browser or device manufacturer.

You can choose to block all cookies, allow only certain types, or receive a notification before cookies are placed. You may also delete cookies that have already been stored. Blocking or deleting cookies may not stop you from visiting the website, but some pages, account functions or interactive features may not work correctly. In particular, essential security and account functions may be affected.

Changing your choices

If a cookie preference tool is available on the website, you can use it to review or change your choices. You may also be able to withdraw consent for optional cookies at any time. Withdrawing consent does not affect processing that took place before your choice was changed, and it does not necessarily remove cookies already stored on your device. To remove stored cookies, use your browser settings.

Some third-party services may provide their own controls for cookies, analytics or advertising preferences. Those controls are separate from our website settings. If you interact with content provided by another organisation, you should review that organisation’s privacy and cookie information before making a choice.

We may use external providers to support website hosting, security, analytics, customer services, communications, payment-related functions or other website operations. These providers may process information collected through cookies on our behalf or may use their own technologies where appropriate. Their use of information may be governed by their own notices, contracts and legal obligations.

Information collected through cookies may be combined with other information where this is necessary for website operations, security, compliance, account administration, customer support, reporting or service improvement. We handle personal information in accordance with applicable privacy obligations and our Privacy Policy. The Privacy Policy explains more about the types of personal information we collect, how we use it, how it may be disclosed, and the choices and rights that may be available to you.

The website may contain links to external websites or services. We are not responsible for the cookie practices, content or privacy arrangements of websites that we do not operate. A link to another website does not mean that we endorse that website or its practices. You should review the relevant third party’s policies before providing information or enabling cookies.

Updates to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our operational practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should check this page periodically to stay informed about how cookies are used.

Questions and concerns

If you have a question about this Cookies Policy, your cookie choices or the way information is handled on the website, please use the available support or contact channel shown on the website. When contacting us, provide enough information for your request to be understood, but avoid sending passwords, payment details or other sensitive information unless it is specifically requested through a secure process.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. Where consent is required, optional cookies will be used only after the relevant consent has been obtained or otherwise in accordance with applicable law.